Ejecting your Phone
It is important that you eject your phone before disconnecting the USB cable. If this is not done then it can cause corruption of the phone memory. The exact procedure for…
It is important that you eject your phone before disconnecting the USB cable. If this is not done then it can cause corruption of the phone memory. The exact procedure for…
A small number of users are reporting the following issues when using Easy Phone Tunes with their Mac: 1) The connected device is not detected by Easy Phone Tunes or…
A small number of users have reported that the Mac version of Easy Phone Tunes does not work correctly with their Galaxy S3. This post describes how to resolve this…
If a USB error is reported then check the following: 1) Ensure that you have installed and run the latest Easy Phone Tunes application on your phone. You can download…
After connecting your phone to the PC for the first time it may take a while for it to be detected. This is because Windows will automatically find and install…
If your phone is connected to your Mac by USB but it is not detected by the Easy Phone Tunes application then try the following: 1) The Samsung Kies software…
If you have purchased Easy Phone Tunes Plus but the advanced features have not been enabled on the PC (or Mac) app then do the following: First check that you…
After you have synchronized using Easy Phone Tunes, you should be able to find the tracks in the Music app that is built into the phone. Note that Easy Phone…
In very rare cases Easy Phone Tunes can get stuck in the “Please Wait While iTunes is Started” state. This is almost always caused by a defective installation of iTunes….
Easy Phone Tunes requires that the phone is put into a particular mode before it can be detected. For most Samsung devices this can be done in one of the…