In order for Easy Phone Sync to work correctly the Galaxy device must be set to “Media Device” Mode. This can be done as follows:
1) Connect your S3 to your Mac using a USB cable
2) Touch the notification bar on your phone (the thin bar at the top of the screen containing the time, battery indicator, etc.)
3) Pull the notification bar down to the bottom of the screen
4) Select the “Connected as Media Device” or “Connected as Camera” option
5) Select the “Media Device (MTP)” option (if this is not already selected)
6) Return to the home screen on your phone
7) Disconnect the phone from the Mac
8) Run Easy Phone Sync again
It is also recommended that USB Debugging is switched off. This can be done as follows:
1) Open the Settings app
2) Select “Developer Options”
3) Ensure that the USB Debugging option is NOT selected
